FAQ

  • How does this work?
  • What size are your photo cards?
  • What type of photo paper do you use?
  • Will I receive a proof of my announcement/invitation before it goes to print?
  • Where do I upload my photo?
  • How do I send my photo(s)?
  • What methods of payment are accepted?
  • How do I pay by credit card if I don't have a Paypal account?
  • How long does the entire process take?
  • What is an eCard?
  • Do you include extra envelopes?
  • How do I let you know where I would like certain photos?
  • What kind of touch-ups can you make to my photo(s)?
  • Can I send a professional photo?
  • Do you do photo cards for other occasions?
  • Do you supply card stock to mount the announcement to?
  • What are the minimum requirements for digital photographs?
  • My baby isn't due for another month, is it okay to order now?
  • What is the minimum order?
  • I still have a question, who do I contact?
  • How does this work?

    1.  Once you find a design that you like you will add that design to your cart (button is located on the right side of the design detail page).  There you will enter in the text you would like to have printed along with any alterations, i.e., fonts, colors, etc. 

    2.  You will then upload your photo(s) and we will promptly begin on your proof.  If our photo upload center is not functioning please email your photos to our Head Designer, Jill.  Please be sure to include your last name in the Subject line of your email. 

    3.  You will receive an e-proof within 24 hours of receiving your photos and text information.  You will email a response in one of two ways:

         a.  All information is correct and the design is approved

    OR

         b.  A list of changes and/or typos to be corrected, requesting another proof

    4.  Upon receiving an emailed approval, Bayberry Announcements will immediately send your announcement/invitation to print.

    5.  Once the printing process is complete (3-4 days) your announcement/invitation will be sent via Priority Mail to the mailing address provided by you on the order form you completed during the check-out process and that's it!


    What size are your photo cards?

    Due to popularity and professional recommendations, our announcements and invitations measure 4x6.  Upon request we can supply 5x7's at $2.00 each and they include white envelopes.

     


    What type of photo paper do you use?

    Bayberry Announcements are printed on high-quality, semi-gloss (not high gloss) Fuji Crystal Archive paper.  Providing better colors and richer detail, Fuji Crystal Archive paper is longer-lasting, thicker, and overall a better quality. 


    Will I receive a proof of my announcement/invitation before it goes to print?

    Yes. Upon receiving your order and photos we will mock up a proof for you to look at.  You will then respond in one of two ways, 1. that the design and information is correct and approved for print or 2. the changes you would like to see, therefore requesting another proof.  It is mandatory that you send an email approving the design and content of the announcement or invitation before it is sent to print.    


    Where do I upload my photo?

    You can upload your photo on the following page of our site:

    http://www.bayberryannouncements.com/photoupload.html

    Please note that within 18 hours you will receive an e-proof for your review and approval.  We do not offer instant online previewing, instead you will have a personal relationship with the same designer throughout your entire process.

     


    How do I send my photo(s)?

    We offer an upload option on the following page of our site:

    http://www.bayberryannouncements.com/photoupload.html

    Or you may send your photos via e-mail to jill (at) bayberryannouncements (dot) com
    Please be sure to put your name in the subject line of the e-mail


    What methods of payment are accepted?

    We are able to accept all major credit cards through PayPal (which also allows for payment by e-check via your checking account, however please be prepared to wait a few additional days for the check to clear on our end.  We cannot send an order to print until payment has cleared.) 

    Keep in mind that you do not need an account with Paypal to make your credit card payment.  Once your order goes to the PayPal screen to finalize payment, the order details will not all show up; but we assure you that your order confirmation from us will contain all details of your order. PayPal's payment page simply cannot display all details. 


    How do I pay by credit card if I don't have a Paypal account?
    VisaMastercardAmerican ExpressDiscovereCheckPayPal 

     

    Click on continue to submit your credit card payment. 


    How long does the entire process take?

    If we receive your complete information and images immediately and you approve the proof within 24 hours of receiving it, the entire process should take between 7-10 business days.  If you need to rush your order there will be a flat charge of $20.00 to accommodate the shipping difference and expedited printing.


    What is an eCard?

    An ecard, is an enviornmentally friendly alternative to the traditional paper announcement or invitation.  When purchasing an ecard, you are purchasing a high resolution .jpg file that you can either email to friends and family or for those who don't have access to a computer, you can have a couple printed at your local photo lab. 

    To purchase a digital design simply fill out the form to the right of the page and click on the "Add to Cart" button and proceed to check-out.  

    Email over the photo you'd like to use

    We will email over a proof within a few hours for you to approve (or change) and once you're happy with the design you will receive via email a high res JPG file that is all yours. 


    Do you include extra envelopes?

    Yes, orders include 1 additional envelope per 25 cards ordered.


    How do I let you know where I would like certain photos?

    You have two options:

    1.  When you place your order there is a section that will allow you to type in any special requests and the text you would like to have printed.

     

    AND/OR

     

    2. When you email your photos (please make sure your last name is in the Subject line), in the body of the email just list the file names of the images and where you would like each one positioned.  For example:

     

    IMG_0123.jpg - Bottom Right

    IMG_1234.jpg - Top Left

    IMG_2345.jpg - Top Center


    What kind of touch-ups can you make to my photo(s)?

    We have the ability to clear up blotchy skin tones, red eye, drool, and food as well and lighten a photograph if necessary.  We are also able to change a color image to black and white, sepia or apply hand tinting.  We are however, unable to sharpen already blurry or low resolution (grainy in appearance) images.


    Can I send a professional photo?

    Yes, but by doing so you are stating that you have permission from the photographer to reproduce the image.


    Do you do photo cards for other occasions?

    Yes.  We can work with you to create ANY type of photo card.  Above and beyond what you see listed on this site.  Whether you're looking for a baby shower invitation, engagement announcement or a moving/new address announcement we'd be happy to work with you to design your custom photo card at no extra charge.


    Do you supply card stock to mount the announcement to?

    No, we do not supply or offer card stock although it is available at your local craft store (Michael's, Hobby Lobby, etc.) with many color options.


    What are the minimum requirements for digital photographs?

    A minimum of 1200x1800 pixels is required for a 4 x 6 print at 300dpi.  Be sure to set your digital camera to the highest resolution setting possible, if you need more information on how to change the resolution setting please check your owner's manual for details.  If you're still not sure if your image meets the requirements, we would  be happy to check for you, just send your image to jill@bayberryannouncements.com and in the subject line type "Image Check".


    My baby isn't due for another month, is it okay to order now?

    You can order whenever you're ready, even 1-2 months before the baby arrives!


    What is the minimum order?

    ZERO.  There's no minimum order here at Bayberry.  For two reasons:

    1.  We don't want to create unnecessary waste for the environment

    2.  We want to help you stay within your budget


    I still have a question, who do I contact?

    For any other inquiries please contact our customer service department at:  customerservice (at) bayberryannouncements (dot) com



     

     
     
     
     
    Bayberry Announcements ensures that all orders receive a proof prior to being printed.  Proofs are sent out within 18 hours of receiving your photo(s) and your order will not be sent to print until payment has cleared and you have granted your final approval on the proof. Bayberry offers superior customer service allowing you to work directly with a designer.  Designs are routinely updated providing you with fresh selections.  Our photo birth announcements, photo christening invitationsphoto graduation invitations, engagement announcements, and photo birthday invitations all come with envelopes and shipping is $5.95.  If you're unable to find a design that appeals to you we'll happily design a photo birth announcement or invitation for your special event just for you.  All of our photo announcements and invitations can be customized for your specific occasion, i.e., Twins, Adoption, Shared Birthday, Housewarming, Baby Shower and more. Simply let us know your specific needs and we will work with you to achieve your ideal design. Visit our "FAQ" page for step by step information on the ordering process and other answers to questions you may have.  Thank you for visiting Bayberryannouncements.com, we would be honored to be a part of your next special event.  A special thank you to the Graphics Shoppe for the use of their creative graphics.
     
     
     

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